Consultancy for The Katie Piper Foundation In September I was contacted by Kerry from The Katy Piper Foundation. The Foundation supports people living with burns and scars. Kerry was looking for more information on managing online forums. She was particularly interested in moderation strategies and procedures for managing safeguarding and escalation. We had an initial chat on…
Month: October 2015
Engagement, co-design and community moderation on the Elefriends community at Mind
I’ve just finished 9 months working on the mental health peer support community Elefriends. The role was a maternity cover post and focused on community engagement as well as moderation training and support. So what did I get up to? Six co-design workshops with community members I organised and co-facilitated six co-design workshops with community…